CONTENTS
Executive Summary = 7
Opening Session / Jytte Olegaard[Chairperson, OECD Committee on Consumer Policy] = 11
Opening Remarks / Donald Johnston[Secretary-General, OECD] = 13
Keynote Addresses
John Bridgeman = 17
Jay M. Tannenbaum = 20
The Honorable Robyn McDonald = 24
Background Note / Professor Carey E. Heckman = 27
Panel Summaries = 65
Session Ⅰ. Consumer Options in the Global Marketplace = 67
Panel 1 - The Internet Operating Environment = 68
Panel 2 - Virtual Money : Consumer Payment Options = 75
Session Ⅱ. Consumer Privacy and Data Protection = 83
Panel 1 - Cryptography = 85
Panel 2 - Protecting Transactional Data = 90
Session Ⅲ. Jurisdiction in Cyberspace : Who Protects Consumers? = 99
Panel 1 - The Role of Business and Government in International Consumer Protection = 102
Panel 2 - Protecting Consumers From Cross-Border Fraud and Misleading Conduct = 114
Panel 3 - Unsafe Or Defective Merchandise : Product Liability Protection in The Global Marketplace = 122
Session Ⅳ. Summation / Christine A. Vareny[Reporter] = 131