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| 001 | 000000630341 | |
| 005 | 19990129171434.0 | |
| 008 | 900201s1990 maua b 001 0 eng | |
| 010 | ▼a 90032052 | |
| 020 | ▼a 0201105284 : ▼c $15.25 | |
| 040 | ▼a DLC ▼c DLC | |
| 049 | 1 | ▼l 421112356 ▼f 과개 |
| 050 | 0 0 | ▼a HD30.3 ▼b .S56 1990 |
| 082 | 0 0 | ▼a 658.4/5 ▼2 20 |
| 090 | ▼a 658.45 ▼b S628c | |
| 100 | 1 | ▼a Skopec, Eric W., ▼d 1946- |
| 245 | 1 0 | ▼a Communicate for success : ▼b how to manage, motivate, and lead your people / ▼c Eric Skopec. |
| 260 | ▼a Reading, Mass. : ▼b Addison-Wesley Pub. Co., ▼c 1990. | |
| 300 | ▼a x, 196 p. : ▼b ill. ; ▼c 24 cm. | |
| 504 | ▼a Includes bibliographical references and index. | |
| 650 | 0 | ▼a Communication in management. |
| 650 | 0 | ▼a Employee motivation. |
| 650 | 0 | ▼a Industrial management. |
소장정보
| No. | 소장처 | 청구기호 | 등록번호 | 도서상태 | 반납예정일 | 예약 | 서비스 |
|---|---|---|---|---|---|---|---|
| No. 1 | 소장처 과학도서관/Sci-Info(2층서고)/ | 청구기호 658.45 S628c | 등록번호 421112356 (1회 대출) | 도서상태 대출가능 | 반납예정일 | 예약 | 서비스 |
컨텐츠정보
책소개
First Printing March, 1990. Publisher: Addison-Wesley Publishing Company.
정보제공 :
목차
CONTENTS Preface = ⅸ Introduction = 1 Rewards for Sucess = 2 Challenges = 2 Where We Stand = 4 Becoming a Manager = 5 The Traditional Approach = 7 Leading : Managing Through Communication = 9 Building Relationships = 9 Essential Skills = 10 Communication Styles as Habits = 11 Scoring the Communication Style Inventory = 11 For Primary Communication Styles = 13 Strengths and Weaknesses of the Communication Styles = 15 Choosing Communication Styles = 17 Plan of This Book = 18 Suggested Readings = 19 Case Studies = 20 Chapter 1 : Selecting Subordinates = 27 Mark's Problem = 28 A Common Problem = 29 What You Need to Know = 32 Preparing an Interview Guide = 35 Analyzing Applicants' Credentials = 40 Conducting Thoughtful Interviews = 45 Making the Selection = 50 Conclusion = 53 Suggested Readings = 54 Case Study = 55 Chapter 2 : Coaching and Delegation = 61 Learning to Delegate = 63 The Manager's Role = 66 You Can't Get There from Here = 68 Delegation and Coaching Defined = 69 Job Expectancy Scale = 71 Delegation and Coaching with the Job Expectancy Scale = 74 Working with Teams = 76 Conclusion = 76 Suggested Readings = 83 Case Studies = 84 Chapter 3 : Overcoming Performance Problems = 91 The Anatomy of Performance Problems = 93 A General Theory of Motivation = 94 Employees' Motives = 95 Organizational Mission = 96 Opportunities Mission = 98 Performance Problem One : The Lazy Subordinate = 100 Performance Problem Two : The Hostile Subordinate = 101 Performance Problem Three : Ineffective Teams = 102 Personal Development Conferences = 103 Team Building : Leading a Work Group = 107 Conclusion = 110 Suggested Readings = 112 Case Study = 113 Chapter 4 : Appraising Subordinate Performance = 117 Common problems = 119 Avoiding the Problems = 121 Audiences for Performance Appraisal = 122 Appraisal Strategies = 124 Providing Feedback = 128 Coping with Criticism = 131 Responding to Difficult Behaviors = 132 Conducting the Interview = 133 Conclusion = 135 Suggested Readings = 136 Case Study = 137 Chapter 5 : Interpersonal Negotiation and Influence = 141 Opportunities to Negotiate = 142 New Opportunities for Negotiation = 142 Approaches to Conflict = 147 Values and Limitations = 148 An Approach to Negotiation = 151 Before the Negotiation Session = 151 Conduct During the Negotiation Session = 154 Concluding the Negotiation Session = 157 Tools of the Trade : Some Negotiation Tactics = 159 A Closing Note : Power and Politics in Organizations = 161 Conclusion = 162 Suggested Readings = 164 Case Studies = 165 Chapter 6 : The End of the Road : Managing Terminations = 173 Termination Interviews = 176 Exit Interviews = 182 Conclusion = 186 Suggested Readings = 188 Case Study = 189 Index = 193