CONTENTS
Part Ⅰ Interactive Strategic Planning, Quality Management, and Leadership = 1
1 The Self-Renewing Organization / Tracy D. Connors[The BelleAire Institute, Inc. ] = 2
2 Strategic Planning in the Self-Renewing Organization / D. Kerry Laycock[MS Organizational Consultant] ; Tracy Daniel Connors[The BelleAire Institute, Inc. ] = 29
3 Quality Management Approaches and Their Influence on Nonprofits and the Public Sector / Ray Katz[MBA, Total Quality Management Consultant] = 58
4 Implementing Quality Management in Your Organization / Edward L. Naro[Director, TASC Quality Management Center] = 71
5 Leadership aid the Self-Renewing Organization / Joseph E. Champoux[PhD, The Robert O. Anderson Schools of Management, The University of New Mexico] = 99
Part Ⅱ Human Resources = 113
6 The Board of Directors / Barbara Burgess Soltz[President, AMI Management, Inc. ] = 114
7 The Board of Directors : Strategic Vision for the Volunteer Corps / Jeffrey L. Brudney[MA, PhD, University of Georgia] = 148
8 Volunteer Management / Jeanne H. Bradner[Consultant and Author] = 162
9 Managing Today's Volunteers in the Training Process / Pamela G. Arrington[PhD, Maryland Higher Education Commission] = 193
10 Self-Managed Teams in the Self-Renewing organization / Henry P. Sims, Jr.[PhD, Professor of Management and Organization, University of Maryland] ; Charles C. Manz[PhD, Professor of Management, Arizona State University] = 223
11 Designing aid Implementing Effective Personnel Policies / Lawrence T. Zimmerman[ Sanders, Schnabel, Brandenburg & Zimmerman, P. C., Washington, D. C. ] = 243
12 Employment Related Benefits / Sally A. Zinno[Consultant] = 283
13 Performance Evaluation / Mark Michaels[MPA, People Technologies] = 308
14 Compensation Management / Mark Michaels[MPA, People Technologies] = 335
Part Ⅲ Communication, Fund Raising, and Information Management = 375
15 Marketing / Eugene M. Johnson[DBA, MBA, University of Rhode Island] = 376
16 Role of Communications In Organizational Transformation and Renewal / Suzanne J. Lulewicz[SJL Associates, Inc. ] = 414
17 Communicating Your Cause / Evelyn Alemanni[ALL. EA] = 426
18 Public Relations and the Self-Renewing Organization / Tracy D. Connors[BelleAire Institute, Inc.] = 449
19 Contingency and Emergency Public Affairs / Richard L. Thompson[APR, Thompson Associates] = 470
20 Fund-Raising Management / James M. Greenfield[ACFRE, FAHP, Hoag Memorial Hospital Presbyterian] = 490
21 Resource Assessment for the Self-Renewing Manager / Jill O. Muehrcke[Nonprofit World] = 529
22 Information Resources Management for Nonprofit Organizations / William A. Kleintop[PhD, Assistant Professor of Public Administration, Seton Hall University] = 535
23 Navigating the Internet for Nonprofits / Robbin Zeff[PhD, The Zeff Group] = 555
24 Internet World Wide Web Home Page Writer's Guide / Howard J. Sartori[PE, Sartori Associates] = 576
Part Ⅳ Accounting, Finance and Legal Issues = 597
25 Accounting / Richard F. Larkin[CPA, MBA, Price Waterhouse LLP] = 598
26 Budgeting / Ruthie G. Reynolds[PhD, CPA, JD, Howard University] = 624
27 Unrelated Business Income / Jody Blazek[CPA, Blazek & Vetterling LLP] = 649
28 Resource Conservation Strategies and Techniques / Sara H. Skolnick[BBA, CAE, System Science Consultants] = 698
29 Law and Taxation / Bruce R. Hopkins[JD, LLM, Polsinelli, White, Vardeman & Shalton] = 714
30 Emerging Challenges to Tax-Exempt Status : Responding to a Challenge at the State or Local Level / Pamela J. Leland[PhD, Seton Hall University] = 741
Glossary = 760
Index = 797
