Managing information quality : increasing the value of information in knowledge-intensive products and processes 2nd ed
| 000 | 00926camuu22002654a 4500 | |
| 001 | 000045320813 | |
| 005 | 20070119103042 | |
| 008 | 060515s2006 gw a b 001 0 eng | |
| 010 | ▼a 2006927427 | |
| 020 | ▼a 9783540314080 | |
| 020 | ▼a 3540314083 (alk. paper) | |
| 035 | ▼a (KERIS)REF000012838075 | |
| 040 | ▼a DLC ▼c DLC ▼d DLC ▼d 211009 | |
| 050 | 0 0 | ▼a HD30.2 ▼b .E67 2006 |
| 082 | 0 0 | ▼a 658.4/038 ▼2 22 |
| 090 | ▼a 658.4038 ▼b E64m2 | |
| 100 | 1 | ▼a Eppler, Martin J. , ▼d 1971-. |
| 245 | 1 0 | ▼a Managing information quality : ▼b increasing the value of information in knowledge-intensive products and processes / ▼c Martin J. Eppler. |
| 250 | ▼a 2nd ed. | |
| 260 | ▼a Berlin ; ▼a New York : ▼b Springer , ▼c c2006. | |
| 300 | ▼a x, 398 p. : ▼b ill. ; ▼c 24 cm. | |
| 504 | ▼a Includes bibliographical references (p. [377]-393) and index. | |
| 650 | 0 | ▼a Knowledge management. |
| 945 | ▼a KINS |
소장정보
| No. | 소장처 | 청구기호 | 등록번호 | 도서상태 | 반납예정일 | 예약 | 서비스 |
|---|---|---|---|---|---|---|---|
| No. 1 | 소장처 중앙도서관/교육보존A/6 | 청구기호 658.4038 E64m2 | 등록번호 111389870 (1회 대출) | 도서상태 대출가능 | 반납예정일 | 예약 | 서비스 |
컨텐츠정보
책소개
The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.
It still holds true: information is not always the answer. Information is often part of the problem. While the main goal of information in the business place is to - able adequate decisions and actions, it can also lead to numerous negative effects: it can confuse, block creativity, or it can lead to hectic activism, stress and fatigue. Information can distract and divert attention, and it may even delay important - cisions ? the paralysis by analysis. Strategies to avoid these dysfunctional effects of information can be divided into sender-based strategies and receiver-based strategies. In my previous research, I have looked at receiver-based strategies that outline effective ways of dealing with information overload. This book, by c- trast, analyzes sender-based strategies that aim at making content actionable by increasing its information quality. By offering relevant and sound information in a convenient and reliable manner, managers and information providers ranging from analysts to CEOs can not only optimize communication, they can also improve their reputation, employee satisfaction and customer loyalty. In a time where - formation has become a commodity or even a nuisance, this is a valuable strategy. The main premise of this book is consequently that information quality has - ready become a (if not the) decisive factor of the information economy. Many companies, however, are not managing this factor systematically.
정보제공 :
목차
Introducing the Notion of Information Quality.- Information Quality Problems and Current Approaches.- A Framework for Information Quality Management.- Information Quality Case Studies.- Conclusion and Outlook.
정보제공 :