| 000 | 01094camuu2200313 a 4500 | |
| 001 | 000045653819 | |
| 005 | 20110622103223 | |
| 008 | 110421s2011 paua b 001 0 eng | |
| 010 | ▼a 2010047354 | |
| 020 | ▼a 9781609601386 | |
| 020 | ▼a 9781609601409 (ebook) | |
| 035 | ▼a (KERIS)BIB000012399014 | |
| 040 | ▼a 241044 ▼c 241044 ▼d 241044 ▼d 244002 | |
| 042 | ▼a pcc | |
| 050 | 0 0 | ▼a HD30.2 ▼b .I5235 2011 |
| 082 | 0 0 | ▼a 658.4038011 ▼2 22 |
| 084 | ▼a 658.4038011 ▼2 DDCK | |
| 090 | ▼a 658.4038011 ▼b I432 | |
| 245 | 0 0 | ▼a Information systems and new applications in the service sector : ▼b models and methods / ▼c John Wang. |
| 260 | ▼a Hershey : ▼b Business Science Reference, ▼c c2011. | |
| 300 | ▼a xxviii, 413 p. : ▼b ill. ; ▼c 29 cm. | |
| 500 | ▼a "Premier reference source"--Cover. | |
| 504 | ▼a Includes bibliographical references and index. | |
| 650 | 0 | ▼a Service industries ▼x Information technology. |
| 650 | 0 | ▼a Service industries ▼x Technological innovations. |
| 650 | 0 | ▼a Web 2.0. |
| 650 | 0 | ▼a Web services. |
| 700 | 1 | ▼a Wang, John, ▼d 1955-. |
소장정보
| No. | 소장처 | 청구기호 | 등록번호 | 도서상태 | 반납예정일 | 예약 | 서비스 |
|---|---|---|---|---|---|---|---|
| No. 1 | 소장처 세종학술정보원/사회과학실(4층)/ | 청구기호 658.4038011 I432 | 등록번호 151300619 (1회 대출) | 도서상태 대출가능 | 반납예정일 | 예약 | 서비스 |
컨텐츠정보
책소개
In recent years, with rapidly advancing technology and a more globalized culture, the importance of Information Systems has become paramount. The application of Information Systems has made a huge impact on the service sector, both public and private. Information Systems and New Applications in the Service Sector: Models and Methods examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems. This publication encompasses theoretical, analytical, and empirical research, as well as comprehensive reviews of relevant research, technical reports, and case studies of effective applications in this area. The use of new theories, technologies, models, methods, techniques, and principles are emphasized all while explaining the relationship between the advancement of the service sector and the evolution of information systems.
정보제공 :
목차
Business services Creative problem solving Logistics network configuration Matching supply with demand Multiple-objective decision making Optimization of service systems Performance measures and quality control Public service management Revenue and risk management Self-service systems Supplier relationship management Web services
정보제공 :