CONTENTS
Foreword = xiii
Preface = xvii
Acknowledgements = xix
PART ONE INTRODUCTION
1 Projects and their management = 3
1.1 Managing change through projects = 3
1.2 What are projects? = 4
1.3 Why have projects? = 7
1.4 Definition of a project = 7
1.5 What is project management? = 9
1.6 Summary = 14
2 A structured approach to managing projects = 17
2.1 Introduction = 17
2.2 The premises = 18
2.3 The methods = 19
2.4 The tools and techniques = 27
2.5 Project management models = 28
2.6 Structure of the book = 31
2.7 Summary = 32
PART TWO THE CONTEXT OF PROJECTS
3 projects for implementing corporate strategy = 37
3.1 Introduction = 37
3.2 The business planning process = 38
3.3 The role of projects and operations = 44
3.4 Selecting projects = 45
3.5 Summary = 50
4 Projects and the parent organization = 52
4.1 Introduction = 52
4.2 The parties involved = 52
4.3 Changing the parent organization = 56
4.4 Introducing project-based management = 63
4.5 Creating a cluture for project management = 68
4.6 Implementing project-based management = 71
4.7 Summary = 72
5 Strategic management of projects = 75
5.1 Introduction = 75
5.2 Judging project success = 76
5.3 Pitfalls = 78
5.4 Strategies for success = 85
5.5 Principles of good project management = 92
5.6 Summary = 95
PART THREE MANAGING THE PROJECT OBJECTIVES
6 Managing scope = 101
6.1 Introduction = 101
6.2 Purpose, principles and processes of scope management = 101
6.3 Work breakdown structure = 102
6.4 Defining projects = 107
6.5 Planning at a strategic level : milestone plans = 113
6.6 Planning at lower levels = 121
6.7 Applications = 128
6.8 Summary = 132
7 Managing project organzation = 134
7.1 Introduction = 134
7.2 Purpose, principles and processes of project organization = 134
7.3 Types of project organization = 137
7.4 Responsibility charts = 142
7.5 Incorporating work content = 151
7.6 Equipment and drawing registers = 155
7.7 Summary = 156
8 Managing quality = 159
8.1 Introduction = 159
8.2 Quality in the context of projects = 159
8.3 Achieving quality on projects = 164
8.4 Implementing total quality = 169
8.5 The cost of quality = 176
8.6 Summary = 178
9 Managing cost = 180
9.1 Introduction = 180
9.2 Estimating costs = 180
9.3 Types of estimate = 182
9.4 When to estimate costs = 184
9.5 Structuring the estimate = 187
9.6 Estimating techniques = 195
9.7 Controlling costs : obtaining value for money = 197
9.8 Summary = 204
10 Managing time = 206
10.1 Introduction = 206
10.2 The time schedule = 206
10.3 Estimating durations = 212
10.4 Calculating the schedule with networks = 217
10.5 Resource histograms and resource smoothing = 227
10.6 Controlling time = 231
10.7 Summary = 233
11 Managing risk = 235
11.1 Introduction = 235
11.2 Risk and risk management = 235
11.3 Identifying risk = 237
11.4 Assessing risk = 242
11.5 Reducing risk = 251
11.6 Controlling risk = 255
11.7 Summary = 259
12 Structuring the plans = 261
12.1 Introduction = 261
12.2 Balancing the system objectives = 261
12.3 Nesting the plans = 263
12.4 Baselining = 265
12.5 Summary = 266
PART FOUR UNDERTAKING PROJECTS
13 project definition = 271
13.1 Introduction = 271
13.2 Project start-up = 272
13.3 Proposal and initiation = 281
13.4 Conducting a feasibility study = 284
13.5 Design and appraisal = 289
13.6 Initiation, launch and kidk-off meetings = 293
13.7 Project Definition Report and Manual = 296
13.8 Summary = 300
14 Execution and control = 304
14.1 Introduction = 304
14.2 Resourcing a project = 305
14.3 Implementation planning = 306
14.4 Allocating work = 314
14.5 Requirements for effective control = 316
14.6 Gathering data and calculating progress = 320
14.7 Taking action = 332
14.8 The control cycle = 334
14.9 Summary = 336
15 Finalization and close-out = 339
15.1 Introduction = 339
15.2 Finishing the work = 340
15.3 Transferring the product = 342
15.4 Obtaining the benefits = 343
15.5 Disbanding the team = 345
15.6 Post-completion reviews = 347
15.7 Summary = 348
PART FIVE MANAGEMENT PROCEDURES AND SYSTEMS
16 Project administration = 353
16.1 Introduction = 353
16.2 Programme management = 354
16.3 Configuration management = 360
16.4 Procedures manuals = 365
16.5 Conducting audits = 372
16.6 The Project Support Office = 380
16.7 Summary = 386
17 Project management information systems = 389
17.1 Introduction = 389
17.2 Definitions and rationale = 390
17.3 Types of package = 393
17.4 Evaluating systems = 402
17.5 Implementing systems = 407
17.6 Assumptions and risks = 411
17.7 Summary = 413
18 Project managers and their teams = 415
18.1 Introduction = 415
18.2 Project teams, formation and maintenance = 416
18.3 Motivating the project team = 420
18.4 The role of the project manager = 425
18.5 The effective project manager = 427
18.6 Summary = 432
PART SIX APPLICATIONS
19 Projects from the product life cycle = 437
19.1 Introduction = 437
19.2 Managing the product life cycle = 437
19.3 New product development = 441
19.4 Technological development = 448
19.5 Summary = 456
20 Projects from industries and sectors = 458
20.1 Introduction = 458
20.2 Engineering design projects = 459
20.3 Engneering construction projects = 466
20.4 Information technology projects = 470
20.5 Summary = 480
21 Projects by size = 482
21.1 Introduction = 482
21.2 Multi-projects = 485
21.3 Joint ventures = 490
21.4 Summary = 496
22 International projects = 499
22.1 Introduction = 499
22.2 The problem of cultural fit = 500
22.3 Obtaining cultural fit = 503
22.4 An attitude of mind = 510
22.5 Summary = 511
Epilogue = 513
Subject index = 515
Author and source index = 532
Project index = 537
