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The skilled facilitator : practical wisdom for developing effective groups

The skilled facilitator : practical wisdom for developing effective groups (4회 대출)

자료유형
단행본
개인저자
Schwarz, Roger M., 1956-
서명 / 저자사항
The skilled facilitator : practical wisdom for developing effective groups / Roger M. Schwarz.
발행사항
San Francisco :   Jossey-Bass Publishers,   1994.  
형태사항
xxi, 314 p. : ill. ; 26 cm.
총서사항
The Jossey-Bass management series
ISBN
1555426387 (recycled paper)
서지주기
Includes bibliographical references (p. 294-302) and index.
일반주제명
Communication in management. Communication in personnel management. Work groups. Conflict management. Communication Group Processes Conflict (Psychology)
000 01171camuuu200349 4500
001 000000458477
003 OCoLC
005 19970121015112.0
008 s1994 caua b 001 eng
010 ▼a 93048662
020 ▼a 1555426387 (recycled paper)
040 ▼a DLC ▼c DLC ▼d NBZ
049 1 ▼l 111077124
050 0 0 ▼a HD30.3 ▼b .S373 1994
082 0 0 ▼a 658.4/036 ▼2 20
090 ▼a 658.4 ▼b S411s
100 1 ▼a Schwarz, Roger M., ▼d 1956-
245 1 4 ▼a The skilled facilitator : ▼b practical wisdom for developing effective groups / ▼c Roger M. Schwarz.
260 ▼a San Francisco : ▼b Jossey-Bass Publishers, ▼c 1994.
300 ▼a xxi, 314 p. : ▼b ill. ; ▼c 26 cm.
440 4 ▼a The Jossey-Bass management series
440 4 ▼a The Jossey-Bass public administration series
440 4 ▼a The Jossey-Bass nonprofit sector series
504 ▼a Includes bibliographical references (p. 294-302) and index.
650 0 ▼a Communication in management.
650 0 ▼a Communication in personnel management.
650 0 ▼a Work groups.
650 0 ▼a Conflict management.
650 2 ▼a Communication
650 2 ▼a Group Processes
650 2 ▼a Conflict (Psychology)

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 중앙도서관/교육보존A/6 청구기호 658.4 S411s 등록번호 111077124 (4회 대출) 도서상태 대출가능 반납예정일 예약 서비스 B M

컨텐츠정보

책소개

Get what it takes to develop great groups

An outstanding guide for those working to help groups reach their full potential. Writing for consultants, peer facilitators and managers alike, the author offers a comprehensive reference that pinpoints the skills needed to produce highly creative groups.

This guidebook will show you how to:

  • Be a facilitative leader
  • Improve the overall effectiveness of an organization
  • Increase employee commitment
  • Sharpen cooperative and problem-solving skills
  • Improve company flexibility
  • Intervene effectively with groups ... and more!

Easy to follow and chock full of practical advice, this work can enable anyone to handle groups effectively.

Take a Skilled Facilitator Intensive Workshop! These 5 day events, sponsored by The Center for the Study of Work Teams and presented by Roger Schwarz & Associates, feature Roger Schwarz. Workshops are offered three times a year. For information contact the Center for the Study of Work Teams at (940) 565-3096 or visit their web site at www.workteams.unt.edu.


정보제공 : Aladin

목차


CONTENTS

Preface = xi

Acknowledgments = xvii

The Author = xxi

Part One : How Facilitation Helps Groups Achieve Their Goals

 1. Group Facilitation and the Role of the Facilitator = 3

 2. What Makes Work Groups Effective? = 19

Part Two : Establishing the Foundation for Facilitation

 3. Contracting : Deciding Whether and How to Work Together = 45

 4. Diagnosis : Identifying Behaviors That Enhance or Hinder Group Effectiveness = 67

Part Three : Intervening Effectively in Groups

 5. Things to Consider Before Stepping In = 103

 6. How to Intervene = 122

 7. Beginning and Ending Meetings = 146

 8. Helping the Group Solve Problems = 158

 9. Helping the Group Follow Its Ground Rules = 172

 10. Dealing with Emotions = 191

 11. Working with Another Facilitator = 210

Part Four : Using Facilitation Skills in Your Own Organization

 12. Serving as Facilitator in Your Own Organization = 233

 13. The Facilitative Leader = 249

 Resource A : Guidelines for Developing an Effective Contract = 261

 Resource B : Sample Agreement for Basic Facilitation = 276

 Resource C : Sample Agreement for Developmental Facilitation = 278

 Resource D : Guidelines for Using Experiential Exercises and Self - Knowledge Instruments = 282

 Resource E : Questions for Cofacilitators = 286

 Resoruce F : For Internal Facilitators : Guidelines for Contracting with Your Supervisor = 289

 Resoruce G : Further Reading = 294

References = 297

Index = 303



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