| 000 | 01081camuuu200349 a 4500 | |
| 001 | 000000458529 | |
| 003 | OCoLC | |
| 005 | 19970117114036.0 | |
| 008 | s1994 enk bi 001 eng | |
| 010 | ▼a 93040624 //r95 | |
| 015 | ▼a GB94-69745 | |
| 019 | ▼a 32131556 | |
| 020 | ▼a 1557864713 (acid-free paper) | |
| 040 | ▼a DLC ▼c DLC ▼d UKM | |
| 049 | 1 | ▼a ACCL ▼l 111077170 |
| 050 | 0 0 | ▼a HD58.8 ▼b .C757 1994 |
| 082 | 0 0 | ▼a 658.4/063 ▼2 20 |
| 090 | ▼a 658.4 ▼b C951c | |
| 100 | 1 | ▼a Cross, Kelvin F., ▼d 1953- |
| 245 | 1 0 | ▼a Corporate renaissance : ▼b the art of reengineering / ▼c Kelvin F. Cross, John J. Feather, Richard L. Lynch. |
| 260 | ▼a Cambridge, Mass. : ▼b Blackwell, ▼c 1994. | |
| 300 | ▼a xi, 324 p. : ▼b ill. ; ▼c 23 cm. | |
| 500 | ▼a Includes indexs : | |
| 504 | ▼a Includes bibliographical references and index. | |
| 650 | 0 | ▼a Organizational change. |
| 650 | 0 | ▼a Strategic planning. |
| 650 | 0 | ▼a Industrial management. |
| 650 | 0 | ▼a Reengineering (Management) |
| 653 | 0 | ▼a Business ▼a Innovation |
| 700 | 1 | ▼a Feather, John J. |
| 700 | 1 | ▼a Lynch, Richard L. |
소장정보
| No. | 소장처 | 청구기호 | 등록번호 | 도서상태 | 반납예정일 | 예약 | 서비스 |
|---|---|---|---|---|---|---|---|
| No. 1 | 소장처 중앙도서관/교육보존A/6 | 청구기호 658.4 C951c | 등록번호 111077170 | 도서상태 대출가능 | 반납예정일 | 예약 | 서비스 |
컨텐츠정보
책소개
This text argues that the re-engineering movement of today improves on the prevailing wisdom of traditional business models and is driven by expectations and a pursuit of excellence beyond the capabilities of current business theory and practice. After re-examination of customer needs, industry, markets and technology, business leaders must impart a clear vision and perspective on meeting needs in the market-place with new processes. This book is designed for executives and managers who need to redesign business systems and organizations that are fundamentally out of touch with market realities.
정보제공 :
목차
CONTENTS Preface = ⅴ Special Recognition = ⅶ Acknowledgments = ⅸ Section 1 : The Inspiration for Renewal 1 Introduction = 3 2 An Overview of the Art of Reengineering = 23 Section Ⅱ : Preparing to Paint 3 Customer Analysis : Putting the Customer in the Foreground = 39 4 Baseline Perspectives : Understanding the Influences in the Background = 57 5 Setting Up the Palette = 91 Section Ⅲ : Putting the Brush to the Canvas 6 Sketching the High-Level Design = 127 7 Filling in the Fine Details = 149 8 Designing Goals and Measures for Continuous Improvement = 179 9 Stepping Back from the Canuas = 201 10 The Exhibition = 227 Section Ⅳ : Bringing the Painting to Life 11 Implementing System and Structural Changes = 251 12 Renaissance Transformation = 265 Epilogue : Dawn of A Corporate Renaissance = 285 Appendix A : Glossary = 291 Appendix B : Further Readings = 297 Appendix C : Voice of the Customer Analysis = 299 Appendix D : Reengineer's Checklist = 313 Index = 317