상세정보

Strategic Planning for Information Systems explores the impact that information systems (IS) and information technology (IT) have on business performance and the contribution that they make to the strategic options of organisations. It describes tools, techniques and management frameworks to both align strategies for IS and IT with business strategy, as well as seek out new opportunities through innovative deployment of technology.

This book demonstrates why strategic planning for information systems is essential to organisational success, especially in times of increasingly rapid change. Over the long term any organisation will get the information systems it deserves, according to the approach adopted to the use and management of IS/IT. To obtain the whole range of benefits available from IS/IT and avoid the potential pitfalls, every organisation must establish the means to manage IS/IT as an integral part of its approach to strategic management.

In the six years since the second edition of Strategic Planning for Information Systems, much has changed in the way business is organised and in the importance of IS for competitive strategies. However, the essence of the book remains the same - it is a practical and comprehensive book written in a clear and straightforward way. The new edition introduces more approaches and techniques to aid in developing and implementing strategies - to enable management and IS/IT professionals to identify what needs to be done and how best to do it.

정보제공 :

CONTENTS
Series Preface = ⅸ
Preface to the Third Edition = ⅹ
1 The Evolving Role of Information Systems and Technology in Organizations : A Strategic Perspective = 1
 Information Systems(IS) and Information Technology(IT) = 2
 Early Views and Models of IS／IT in Organizations = 8
 Early Views and Models : up to 1980 = 14
 The DP and MIS Eras : The Lessons Learned = 17
 The Three-era Model = 22
 The Strategic Information Systems Era = 25
 Strategic Uses of IS／IT : classification, factors for success and management implications = 26
 Success Factors in Strategic Information Systems = 35
 The Management Implications = 38
 What Is an IS／IT Strategy? = 44
 The Context for IS／IT Strategy = 48
 Toward a Fourth Era : An Organizational IS Capability = 52
2 An Overview of Business Strategy Concepts and the IS／IT Strategy Implications = 64
 The Evolving Nature of Strategy and Strategic Planning in Organizations = 65
 The Strategic Framework = 70
 Strategy Implementation = 85
 Strategy Tools and Techniques = 86
 A Resource-based View of Strategy = 111
3 Developing an IS／IT Strategy : Establishing Effective Processes = 118
 The Evolution of the IS／IT Strategy Process : from Technology Focus to Strategic Focus = 120
 Approaches to IS／IT Strategy Development = 122
 Problems and Barriers = 125
 The Environment of the IS／IT Strategy = 129
 The Challenges of Planning Strategically for IS／IT Today = 130
 Establishing an IS／IT Strategy Process = 135
 Purpose and Stimuli Driving IS／IT Strategy Development = 141
 Scope, Objectives and Expectations = 144
 An IS／IT Strategy Framework and Approach = 151
 Deliverables from the IS／IT Strategy Process = 162
4 IS／IT Strategic Analysis : Assessing and Understanding the Current Situation = 179
 Business Re-engineering and IS Strategy = 180
 Understanding the Current Situation = 182
 Interpreting the Business Strategy = 187
 Examining the Current IS／IT Environment = 197
 Techniques for Interpretation and Analysis = 204
 Information Requirements to Meet the Current Business Objectives : the Use of Critical Success Factors and Balanced Scorecards = 204
 Business Process Analysis = 213
 Organizational Modelling = 226
 Evaluating the Gap between Current and Required IS／IT Environments = 233
5 IS／IT Strategic Analysis : Determining the Future Potential = 237
 Aligning the IS／IT Investment Strategy to the Business = 239
 Value Chain Analysis = 244
 The External Value Chain(Industry Value Chain or Value System) = 245
 Information Systems and the Value Chain = 248
 The Internal Value Chain = 262
 Alternative Value 'Configuration' Models = 265
 The Use of Value Chain Analysis = 268
 'Natural' and 'Contrived' Value Chains = 271
 Business Re-engineering and the Value Chain = 272
6 Determining the Business Information Systems Strategy = 276
 Strategic Planning Techniques and Their Relationships = 277
 Framework in which the Tools and Techniques Can Be Used Effectively = 279
 Identifying How IS／IT Could Impact the Strategy = 283
 Establishing the Relative Priorities for IS／IT Investments = 289
 Large Organizations, Multiple SBUs and their Consolidation = 295
7 Managing the Applications Portfolio = 299
 Conclusions from Various Matrices and Models = 300
 Classifying the Applications in the Portfolio = 305
 Generic Application Management Strategies = 311
 Portfolio Management Principles Applied to the Application Portfolio = 323
 Managing Application Portfolios in Multi-unit Organizations = 334
8 Strategic Management of IS／IT : Organizing and Resourcing = 339
 The Strategic Management Requirement = 340
 Organizing Strategies for IS／IT Management = 345
 Provisioning of IS／IT Resourecs = 359
 Who Should Manage IS／IT and Where Should It Report? = 364
 Coordinating Mechanisms for the Strategic Management of IS／IT = 370
 Managing the IS Function as a Bundle of Resources = 384
 IS／IT Competency : The Criticality of the Human Resource = 391
 Managing Relationships = 396
 Bridging the Gap : Improving the Contribution of the IS Function = 405
9 Managing Investments in Information Systems and Technology = 420
 Introduction = 420
 Investment and Priority-setting Policies = 421
 Evaluating IS／IT Investments = 422
 Setting Priorities for Application = 430
 Benefits Management = 436
 The Benefits Management Process = 440
 Assessing and Managing Investment Risks = 455
10 Strategies for Information Management : Towards Knowledge Management = 466
 Information as an Asset : The Senior Management Agenda = 467
 An Information Culture = 470
 Implementing Business-wide Information Management = 472
 The Practice of Managing the Information Asset = 486
 Activities of IAM = 492
 Policies and Implementation Issues = 497
 Managing Knowledge Resources = 502
11 Managing the Supply of IT Services, Applications and Infrastructure = 522
 Introduction = 522
 IT Service Strategies = 523
 Types of IS／IT Service = 524
 Application Development and Provisioning Strategies = 534
 Aligning the Development Approach to the Application Portfolio = 536
 The Special Case of 'Enterprise Systems' = 542
 Strategies for Managing the IT Infrastructure = 547
 Linking the IT Infrastructure with the Business Strategy = 549
 Justification of Infrastructure Investments = 554
 Technology Strategies in a Multi-business Unit Organization = 559
 Outsourcing Strategies = 563
 Guidelines for outsourcing decisions = 566
 Applications Service Providers = 573
12 Strategic Planning for Information Systems : Quo Vadis? = 581
 Introduction = 581
 A Brief Resume of Some Key Ideas = 583
 IS Strategy Formulation and Planning in the 1990s = 587
 Organization Development Based on IS／IT = 589
 The Organizational Competencies to Manage IS／lT Strategically = 593
 A Business Change Perspective of IS／IT = 598
 A Fourth Era : The IS Capability = 603
 A Model Linking the IS Capability with IS Competencies and Resources = 608
Index = 618