상세정보

Combines managerial problem solving methodology of System Dynamics with a variety of techniques available for structured development of MIS. Presents a strategic view of MIS targeted to provide a systemic and dynamic evaluation of an MIS effect on its host organization along with offering a means of assessment which can be implemented at any stage during the MIS development life cycle.

정보제공 :

CONTENTS
Preface = xi
Acknowledgements = xiii
CHAPTER 1 An Overview of Management Information Systems(MIS) = 1
 Introduction = 1
 The Nature and Use of Information = 2
 The Nature of MIS = 3
 The Problems of MIS = 5
 Information Technology Strategy = 6
 Information Technology and Competitive Advantage = 7
 Military CIS = 8
  Command and Control = 9
  CIS(A Military MIS) = 9
 An Overview of the Book = 10
 References = 12
CHAPTER 2 A Review of Approaches for the Development and Evaluation of MIS = 13
 Introduction = 13
 The Process of Development of MIS = 13
  Feasibility = 15
  Investigation and Analysis of the Current System = 16
  Specification of the Required MIS = 17
  Design of the MIS = 17
  Coding, Implementation, Review and Maintenance of the MIS = 18
 The Process of Evaluation of MIS = 18
 MIS Development and Evaluation-A Diagrammatic Overview = 21
 Trends in MIS Development and Evaluation = 23
  Technical Solutions = 23
  Methodological Solutions = 25
 Summary and Conclusions = 26
 References = 28
CHAPTER 3 The System Dynamics Methodology = 31
 Introduction = 31
 Qualitative System Dynamics = 31
 The Components of the Method = 33
  Creating Process Structure = 33
  Delays in Processes = 36
  Making Organisational Boundaries = 36
 Creating Information Structure and Strategy = 37
  Further Components of Information flows = 39
  Feedback Loops = 39
 Model Construction = 42
 The Modular approach to Model Construction = 42
 Quantification of Models = 44
 The Simulation Concept = 45
 Simulation Equations = 47
 System Behaviour = 48
 Hand Simulation = 49
 Computer Simulation = 50
 Software = 52
 Validation and Improvement of System Behaviour = 53
  Intuition of Systems'Actors and Owners = 53
  Use of Control Engineering Concepts for Designing System Parameters = 53
  The Design of System Structure and Strategy = 54
  Use of Heuristic Optimisation = 54
 Summary = 54
 References = 55
CHAPTER 4 The Development of the Bradford Information System Evaluation Methodology(BISEM) = 57
 Introduction = 57
 Prerequisite 1 - Understanding of the Host Organisation = 58
  Trends in Modeling = 58
  System Dynamics and Knowledge Acquisition = 59
 Prerequisite 2 - Modelling of the Host Organisation = 62
 Prerequisite 3 - Performance Measures = 63
  User Satisfaction as a Performance Measure = 64
  Organisational Performance Measures Scenarios = 65
 Prerequisite 4 - The Modelling of Information Flows = 67
  System Dynamics and Information = 67
  Representing Information Attributes in a Model = 67
  Parameter Changes = 68
  Structural Changes = 69
 Prerequisite 5 - Design of New Operating Policies = 69
 Summary of the Bradford Information System Evaluation Methodology = 70
 References = 74
CHAPTER 5 A Case Study to Evaluate the Impact of a Military Logistics MIS = 77
 Introduction = 77
 Background Information on the Military Logistics Function = 77
 Stage 1 - Understanding the organisation and the Development of the Model of the Existing Operations = 78
  The Structure of the Organisation = 78
  The Operation of the Organisation = 79
  A Qualitative System Dynamics Model of the Logistics Organisation = 81
  A Quantitative System Dynamics Model of the Logistics Organisation = 83
  Model Performance = 90
  Base Model Experimental Results = 94
 Stage 2 - Representation of the Effects of the MIS in the Model = 94
  Construction of the System Dynamics Model for Stage 2 = 94
  Performance of the Stage 2 Model = 96
  Summary of Stage 2 Results = 100
 Stage 3 - The Identification of Opportunities for Organisational Change = 101
  Policy 1 - 'Desired Ammunition Profile' = 102
  Policy 2 - Reduction in Transport Capacity = 108
  Policy 3 - Exclusion of the Divisional replenishment Safety Margin = 108
  Policy 4 - 'All Units to Dump' = 108
  Model Performance under New Policies = 108
 Summary = 112
 Reference = 112
CHAPTER 6 A Case Study to Evaluate the Impact of a Battlefield MIS - Part 1 = 113
 Introduction = 113
  Stage 1- Understanding the Organisation and the Development of a Model of Existing Operations = 114
  Knowledge Acquisition from the Concept Paper = 115
  Military Structure = 115
  Required battlefield MIS Features = 116
  Knowledge Acquisition from Internal Clients = 118
  Knowledge Acquisition from the MIS Proposal Team = 120
  A Qualitative System Dynamics Model of the Battlefield = 121
  A Quantitative System Dynamics Model of the Battlefield = 124
  The Major Relationships of the Model = 125
  Graphical Relationships = 140
  Scenario Context = 144
  The Basic Dynamic behaviour of the Battlefield Model = 144
 Discussion : When is a Model Valid? = 149
 Conclusion form Stage 1 Analysis = 150
 References = 151
CHAPTER 7 A Case Study to Evaluate the Impact of a Battlefield MIS - Part 2 = 153
 Introduction = 153
 Mode of MIS Effect Representation = 153
 Results from the Stage 2 Model = 155
  Selection of Appropriate Measures = 155
  Interpretation of Model Output = 156
  Presentation of Results = 157
  Effect of MIS on Red and Blue Units = 158
  Effect of MIS on Red Attrition Rate = 159
  Effect of MIS on the Availability of blue Units = 159
  Effect of MIS on Blue Number of Acquired Targets = 159
  Effect of MIS on the Blue Number of Observed Targets = 160
  Effect of MIS on Red Attrition (Shown against Range) = 164
  Effect of MIS on Blue's Expenditure of Ammunition = 165
  Effect of MIS on Blue Attrition = 165
  Effect of MIS on Blue's rate of Fire = 165
  Effect of MIS on Blue's 'Overkill Space' = 165
 Conclusions of the Result Obtained from the Stage 2 Model = 168
  Insight 1 = 170
  Insight 2 = 170
  Insight 3 = 171
  Insight 4 = 171
  Insight 5 = 171
  Conclusions from the Insights Generated by the Stage 2 Model = 172
  Contribution of the Individual MIS Features = 172
  Shortfalls in the Analysis, and Further Experimentation = 173
 Summary of the Stage 2 Analysis = 174
CHAPTER 8 The Bradford Information System Evaluation Methodology - Its Assessment and Guidance for Application = 177
 Introduction = 177
 The Origins of BISEM = 177
  Some Features of BISEM = 177
  System Dynamics Modelling = 178
 Appraising BISEM = 179
  Deriving the Criteria = 179
  Qualitative and Quantitative Appraisal = 180
  The Appraisal in Detail = 180
 Appraisal of BISEM Against the qualitative Criteria = 181
  Generality = 181
  Power = 183
  Communication = 186
 Appraisal of BISEM Against the Quantitative Criteria = 187
  Learning = 187
  Data = 188
  Penetration = 190
  Client Role = 191
  Development = 192
  Training = 193
 Some Final Observations = 193
  The Future of MIS = 193
  Conclusions = 195
 References = 196
Appendix 1 Listing of the Base Model of the Logistics MIS Used in Chapter 5 = 197
Appendix 2 Modifications to Run Parameters for the Logistics Model = 215
Appendix 3 Equations for the Battle Group Model = 217
Appendix 4 Presentation of the Attrition 'Hump' Model = 227
Appendix 5 Example of Sensitivity Analysis on the BIS model = 231
Index = 241