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Quality management: implementing the best ideas of the masters

Quality management: implementing the best ideas of the masters

자료유형
단행본
개인저자
Brocka, Bruce. Brocka, M. Suzanne.
서명 / 저자사항
Quality management: implementing the best ideas of the masters / Bruce Brocka and M. Suzanne Brocka.
발행사항
Homewood, Ill. :   Business One Irwin ,   c1992.  
형태사항
xvii, 408 p. : ill. ; 24 cm.
ISBN
1556235402
내용주기
What is quality management? -- Why quality management? -- Primary elements of quality management -- Implementation -- Philip Crosby -- W. Edwards Deming -- Armand V. Feigenbaum -- Kaoru Ishikawa -- Joseph M. Juran -- Tom Peters -- Genichi Taguchi -- Historical masters -- Companywide dynamics -- Supervisory level dynamics -- Maximizing individual performance -- Organizing -- Planning -- Self-examination -- Group techniques -- Statistical tools -- Specialized techniques -- Appendices: When all else fails--75 quick start ideas. 1992 examination items and point values.
서지주기
Includes bibliography (p. 323-368) and index.
일반주제명
Total quality management.
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001 000000918420
005 19990119111006.0
008 920128s1992 ilua b 001 0 eng
010 ▼a 92006945
020 ▼a 1556235402
040 ▼a DLC ▼c DLC ▼d DLC ▼d 244002
049 0 ▼l 151012235
050 0 0 ▼a HD62.15 ▼b .B73 1992
082 0 0 ▼a 658.4 ▼2 20
090 ▼a 658.4 ▼b B864q
100 1 ▼a Brocka, Bruce.
245 1 0 ▼a Quality management: ▼b implementing the best ideas of the masters / ▼c Bruce Brocka and M. Suzanne Brocka.
260 ▼a Homewood, Ill. : ▼b Business One Irwin , ▼c c1992.
300 ▼a xvii, 408 p. : ▼b ill. ; ▼c 24 cm.
504 ▼a Includes bibliography (p. 323-368) and index.
505 0 ▼a What is quality management? -- Why quality management? -- Primary elements of quality management -- Implementation -- Philip Crosby -- W. Edwards Deming -- Armand V. Feigenbaum -- Kaoru Ishikawa -- Joseph M. Juran -- Tom Peters -- Genichi Taguchi -- Historical masters -- Companywide dynamics -- Supervisory level dynamics -- Maximizing individual performance -- Organizing -- Planning -- Self-examination -- Group techniques -- Statistical tools -- Specialized techniques -- Appendices: When all else fails--75 quick start ideas. 1992 examination items and point values.
650 0 ▼a Total quality management.
700 1 ▼a Brocka, M. Suzanne.

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 세종학술정보원/사회과학실(4층)/ 청구기호 658.4 B864q 등록번호 151012235 도서상태 대출가능 반납예정일 예약 서비스 B M ?

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