상세정보

This book provides an overview of organizational decision making and the use of information in the process. In addition, it draws on original empirical work to establish general principles for design of information systems, which are tuned to the way managers actually behave and make decisions at the highest level of the organization. The book also gives insights into the ways higher education institutions operate and deal with complex problems that are messy and have broad political ramifications. It offers a solid basis for the necessary shared understanding between managers and information providers that will enable the information resources of an organization to be effectively harnessed to support decision making activities. It demonstrates the way decision making occurs in organizations and shows how information contributes to the these with a high-level decision group and, on the basis of the empirical tests, proposed a new theory of complex decision making and information in organizational settings. For readers interested in theoretical aspects of complex decision making, or in research in decision making and information, the book builds on the two theories of decision making with the highest profiles in the organizational literature. It also shows new ways of testing those theories in the real world of organizations.process. A key feature of this volume is its contribution to the development of a theory of high-level decision making in organizations that takes into account the function of information in the process. This is accomplished through an account of a research project that formulated two broadly based theories of decision making and information use, tested

정보제공 :

CONTENTS
PREFACE = ⅸ
ACKNOWLEDGMENTS = xiv
1 DECISIONS, DECISION MAKING, AND INFORMATION = 1
 Introduction = 1
 Plan of the Book = 4
 What is a Decision? = 5
 The Process of Decision Making = 6
 Role of Information in the Decision Process = 11
 How is Information Used in Decision Making = 14
 Conclusion = 17
2 UNDERSTANDING ORGANIZATIONAL DECISION MAKING AND INFORMATION = 18
 Models of Organizational Decision Making = 18
 Information in the Organization = 42
 Conclusions = 68
3 BACKGROUND TO A STUDY OF DECISION MAKING AND INFORMATION = 71
 The Models and Propositions = 72
 The Environment of the Study = 78
 Theoretical Considerations in the Research Design = 88
 Conclusion = 97
4 DECISION MAKING : COMPLEX BUT ORDERLY?
 Proposition Ⅰ = 100
 Proposition Ⅱ = 113
 Proposition Ⅲ = 118
 Proposition Ⅳ = 122
 Proposition Ⅴ = 127
 Conclusion = 140
5 DECISION MAKING : AN EXERCISE IN ORGANIZED ANARCHY? = 142
 Proposition Ⅵ = 143
 Proposition Ⅶ = 149
 Proposition Ⅷ = 150
 Proposition Ⅸ = 152
 Proposition Ⅹ = 154
 Proposition XI = 156
 Conclusion = 170
6 THEORY AND REALITY : HOW GOOD A MATCH? = 171
 The Propositions Revisited = 171
 Alternative Explanations = 182
 A New Intergrated Model = 185
 Implications for Theory = 187
 Suggestions for Further Research = 190
 Conclusion = 193
7 DECISION MAKING AND INFORMATION PROVISION : THEORY INTO ACTION = 194
 Information and Real - World Decision Making = 195
 Specifications for a System to Support Decision Making = 221
 Using the Specifications to Create a Decision Information System = 224
 Conclusion = 229
REFERENCES = 231
APPENDIX A. Glossary = 239
APPENDIX B. Summary of the Observations = 243
AUTHOR INDEX = 248
SUBJECT INDEX = 253