HOME > 상세정보

상세정보

Services marketing : integrating customer focus across the firm / 7th ed. intl ed

Services marketing : integrating customer focus across the firm / 7th ed. intl ed (6회 대출)

자료유형
단행본
개인저자
Zeithaml, Valarie A. Bitner, Mary Jo Gremler, Dwayne D.
서명 / 저자사항
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
판사항
7th ed. intl ed.
발행사항
New York, NY :   McGraw-Hill Education,   c2018.  
형태사항
xxvii, 514 p. : ill. ; 26 cm.
ISBN
9781260083521:
서지주기
Includes bibliographical references and index.
000 00000cam u2200205 a 4500
001 000046012602
005 20250528173428
007 ta
008 200109s2018 nyua b 001 0 eng h
020 ▼a 9781260083521:
035 ▼a (KERIS)BIB000014941526
040 ▼a 211064 ▼c 211064 ▼d 211009
082 0 4 ▼a 658.8 ▼2 23
084 ▼a 658.8 ▼2 DDCK
090 ▼a 658.8 ▼b Z48 sa
100 1 ▼a Zeithaml, Valarie A. ▼0 AUTH(211009)24935.
245 1 0 ▼a Services marketing : ▼b integrating customer focus across the firm / ▼c Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
250 ▼a 7th ed. intl ed.
260 ▼a New York, NY : ▼b McGraw-Hill Education, ▼c c2018.
300 ▼a xxvii, 514 p. : ▼b ill. ; ▼c 26 cm.
504 ▼a Includes bibliographical references and index.
700 1 ▼a Bitner, Mary Jo ▼0 AUTH(211009)96977.
700 1 ▼a Gremler, Dwayne D. ▼0 AUTH(211009)60799.

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 세종학술정보원/사회과학실(4층)/ 청구기호 658.8 Z48 sa 등록번호 151348351 (6회 대출) 도서상태 대출가능 반납예정일 예약 서비스 B M ?

관련분야 신착자료

김홍탁 (2026)