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In search of results : performance management practices

In search of results : performance management practices

자료유형
단행본
단체저자명
Organisation for Economic Co-operation and Development.
서명 / 저자사항
In search of results : performance management practices.
발행사항
Paris :   Organisation for Economic Co-operation and Development ;   London :   Stationery Office [distributor],   1997.  
형태사항
133 p. : ill. ; 27 cm.
ISBN
9264155740 (pbk)
서지주기
Includes bibliographies.
일반주제명
Government productivity --OECD countries --Case studies. Total quality management in government --OECD countries --Case studies. Performance standards --OECD countries.
비통제주제어
Management,,
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300 ▼a 133 p. : ▼b ill. ; ▼c 27 cm.
504 ▼a Includes bibliographies.
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소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 학술정보관(CDL)/B1 국제기구자료실(OECD)/ 청구기호 658.4013 sr 등록번호 181600155 도서상태 대출불가(자료실) 반납예정일 예약 서비스 M

컨텐츠정보

목차


CONTENTS
Foreword = 3
Chapter 1. Overview and synthesis = 7
 Performance governance as public sector reform = 7
 The major elements of performance management = 8
 Objectives = 9
 Institutional re-arrangements : frameworks for performance governance = 10
 Approaches to implement performance management innovations = 14
 Performance information systems = 18
 Results-oriented management techniques = 25
 Types of performance management = 26
 Elements of evaluation and lessons for the future = 27
Chapter 2. Australia = 31
Chapter 3. Canada = 39
Chapter 4. Denmark = 49
Chapter 5. Finland = 59
Chapter 6. France = 67
Chapter 7. Netherlands = 75
Chapter 8. New Zealand = 81
Chapter 9. Sweden = 89
Chapter 10. United Kingdom = 97
Chapter 11. United States = 107
Annex : Key performance management issues = 115
 Key performance management questions = 117
 Overview of key performance management issues = 120
 Table of key performance management issues = 132


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