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Internal marketing: directions for management

Internal marketing: directions for management (2회 대출)

자료유형
단행본
개인저자
Varey, Richard J. 1955- Lewis, Barbara R.
서명 / 저자사항
Internal marketing: directions for management / edited by Richard J. Varey and Barbara R. Lewis.
발행사항
London ;   New York :   Routledge ,   2000.  
형태사항
xvii, 311 p. : ill. ; 24 cm.
ISBN
0415213177 (HB) 0415213185 (PB)
내용주기
From hierarchy to enterprise : internal markets are the foundation for a knowledge economy / William E. Halal -- Internal marketing in the light of relationship marketing and network organizations / Evert Gummesson -- The strengths and weaknesses of internal marketing / David Ballantyne -- Effectiveness implies leaving myths aside / Jean-Paul Flipo -- Managerial interactions of internal marketing / Audrey Gilmore -- Internal marketing in small manufacturing firms : extending the concept to encompass organisational learning / Ian Chaston -- Employee attitudes and responses to internal marketing / Gillian Hogg, Sara Carter -- Get close to the internal customer or keep your distance? / Susan K. Foreman -- Minimizing internal communication gaps by using Business Television / Bernd Stauss, Frank Hoffmann -- The business value of buy-in : how staff understanding and commitment impact on brand and business performance / Kevin Thomson, Lorrie A. Hecker -- Services marketing starts from within / Leonard L. Berry, A. Parasuraman -- Internal marketing : a relationships and value-creation view / Peter A. Dunne, James G. Barnes -- A meta-model of internal marketing / Mohammed Rafiq, Pervaiz K. Ahmed -- Internal relationship management : broadening the scope of internal marketing / Paivi Voima -- Internal marketing : a step too far / Peter Mudie -- A broader conception of internal marketing : a social constructionist perspective / Richard J. Varey -- End-view : directions for management / Richard J. Varey, Barbara R. Lewis.
서지주기
Includes bibliographical references and index.
일반주제명
Marketing -- Management. Marketing channels. Market segmentation.
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245 0 0 ▼a Internal marketing: ▼b directions for management / ▼c edited by Richard J. Varey and Barbara R. Lewis.
260 ▼a London ; ▼a New York : ▼b Routledge , ▼c 2000.
300 ▼a xvii, 311 p. : ▼b ill. ; ▼c 24 cm.
504 ▼a Includes bibliographical references and index.
505 0 ▼a From hierarchy to enterprise : internal markets are the foundation for a knowledge economy / William E. Halal -- Internal marketing in the light of relationship marketing and network organizations / Evert Gummesson -- The strengths and weaknesses of internal marketing / David Ballantyne -- Effectiveness implies leaving myths aside / Jean-Paul Flipo -- Managerial interactions of internal marketing / Audrey Gilmore -- Internal marketing in small manufacturing firms : extending the concept to encompass organisational learning / Ian Chaston -- Employee attitudes and responses to internal marketing / Gillian Hogg, Sara Carter -- Get close to the internal customer or keep your distance? / Susan K. Foreman -- Minimizing internal communication gaps by using Business Television / Bernd Stauss, Frank Hoffmann -- The business value of buy-in : how staff understanding and commitment impact on brand and business performance / Kevin Thomson, Lorrie A. Hecker -- Services marketing starts from within / Leonard L. Berry, A. Parasuraman -- Internal marketing : a relationships and value-creation view / Peter A. Dunne, James G. Barnes -- A meta-model of internal marketing / Mohammed Rafiq, Pervaiz K. Ahmed -- Internal relationship management : broadening the scope of internal marketing / Paivi Voima -- Internal marketing : a step too far / Peter Mudie -- A broader conception of internal marketing : a social constructionist perspective / Richard J. Varey -- End-view : directions for management / Richard J. Varey, Barbara R. Lewis.
650 0 ▼a Marketing ▼x Management.
650 0 ▼a Marketing channels.
650 0 ▼a Market segmentation.
700 1 ▼a Varey, Richard J. ▼d 1955-
700 1 ▼a Lewis, Barbara R.

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 중앙도서관/교육보존A/6 청구기호 658.802 I61 등록번호 111198525 (2회 대출) 도서상태 대출가능 반납예정일 예약 서비스 B M
No. 2 소장처 세종학술정보원/사회과학실(4층)/ 청구기호 658.802 I61 등록번호 151130459 도서상태 대출가능 반납예정일 예약 서비스 B M ?
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No. 1 소장처 중앙도서관/교육보존A/6 청구기호 658.802 I61 등록번호 111198525 (2회 대출) 도서상태 대출가능 반납예정일 예약 서비스 B M
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No. 1 소장처 세종학술정보원/사회과학실(4층)/ 청구기호 658.802 I61 등록번호 151130459 도서상태 대출가능 반납예정일 예약 서비스 B M ?

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