Building a performance improvement system : using the Baldrige criteria ; a manual for transforming organizations through performance excellence Second ed
| 000 | 01973namuu22003374a 4500 | |
| 001 | 000045579824 | |
| 005 | 20100308134945 | |
| 008 | 100112s2009 xxud 000 0 eng d | |
| 020 | ▼a 9780557130016 | |
| 020 | ▼a 0557130018 | |
| 035 | ▼a (OCoLC)497027498 | |
| 040 | ▼a VLB ▼c VLB ▼d KUB ▼d 244002 | |
| 050 | 1 4 | ▼a HD58.8 ▼b .M39 2009 |
| 082 | 0 4 | ▼a 658.4 ▼2 22 |
| 090 | ▼a 658.4 ▼b M466b2 | |
| 100 | 1 | ▼a May, Bruce. |
| 245 | 1 0 | ▼a Building a performance improvement system : ▼b using the Baldrige criteria ; a manual for transforming organizations through performance excellence / ▼c by Bruce May and Richard Laramy. |
| 246 | 3 | ▼a Manual for transforming organziations thorugh performance excellence |
| 250 | ▼a Second ed. | |
| 260 | ▼a United States : ▼b Expert Knowledge Press , ▼c c2009. | |
| 300 | ▼a 272 p. : ▼b charts ; ▼c 23 cm. | |
| 500 | ▼a "From the Business Prosperity Network" on title page. | |
| 520 | ▼a The authors seek to bring insight and clarity to the complexities that now exist in Organizational Development. They identify key systems of a performance management system, showing senior leaders and managers how to use the Baldridge Criteria, developed by the U.S. Commerce Department, to build a performance improvement system. They also explain how the Criteria and Baldrige language in general, provide an excellent context for organization wide communications that touch an organziation, regardless of size, scope or purpose. -- from back cover | |
| 610 | 1 0 | ▼a United States. ▼b Congress. ▼b Senate. ▼b Committee on Commerce, Science, and Transportation. ▼t Malcolm Baldrige National Quality Improvement Act of 1987. |
| 650 | 0 | ▼a Organizational change. |
| 650 | 0 | ▼a Organizational effectiveness ▼x Evaluation. |
| 650 | 0 | ▼a Industrial efficiency ▼x Evaluation. |
| 650 | 0 | ▼a Industrial productivity ▼x Evaluation. |
| 650 | 0 | ▼a Performance standards. |
| 710 | 2 | ▼a Business Prosperity Network. |
소장정보
| No. | 소장처 | 청구기호 | 등록번호 | 도서상태 | 반납예정일 | 예약 | 서비스 |
|---|---|---|---|---|---|---|---|
| No. 1 | 소장처 세종학술정보원/사회과학실(4층)/ | 청구기호 658.4 M466b2 | 등록번호 151285104 | 도서상태 대출가능 | 반납예정일 | 예약 | 서비스 |