CONTENTS
List of figures = xi
List of tables = xiii
Preface = xv
Introduction = xvii
1 Management, managing and managers = 1
The general concept of management = 2
The separation, extension and dispersion of the management process = 4
Managers and managerial work = 8
2 Power, authority and influence = 17
The concept of power = 18
Power resources = 20
Modes of influence = 23
Responses to power and influence = 27
The power and influence of managers : technical issues = 33
The search for managerial authority : new sources of power and legitimacy = 41
Towards managerial legitimacy and authority : the power of cooperation = 43
3 Managing through organisation : a theoretical framework = 47
The institutionalisation of management = 48
Managing through organisation = 51
4 The search for efficiency : rationalisation and scientific management = 60
Scientific management and rationalisation = 61
Rationalisation : general principles = 62
Rationalised work in practice : key features = 63
Application of rationalised organisation, the central issue : origins and trajectory of the rationalisation process = 71
Rationalised organisation : an assessment = 79
5 The search for rationality : bureaucracy and bureaucratisation = 86
Bureaucratic organisation : general principles = 87
Bureaucracy in practice : key features = 90
Bureaucracy in practice, the central issues : is bureaucracy a unitary from of organisation? is bureaucratisation inevitable? = 95
Bureaucratic organisation : an assessment = 101
6 The search for quality of working life and flexibility : job redesign, group working and employee participation = 111
The case for despecialisation = 112
Despecialisation : general principles = 116
Despecialisation in practice : job redesign, group working and employee participation = 121
Despecialisation in practice, the central issue : how successful has it been and why? = 132
Despecialisation : an overall assessment = 144
7 The search for flexibility : divisionalised, professional and adhocratic organisation = 147
Organisational variation and contingency theory = 148
Decentralisation : general principles = 155
Decentralisation in practice : professional and adhocratic organisation = 158
Decentralisation in practice, the central issue : how and why has pressure to decentralise been resisted? = 171
Decentralisation : an overall assessment = 182
8 The search for commitment and performance : Japanese management and clan organisation = 187
The Japanese approach to work orgoanisation = 188
J－organisation, the central issue : is it exportable? = 198
'Clan' organisations and 'excellent' companies = 201
Japanese and clan organisation : an assessment = 211
9 Managing within organisation : managerial work in an organisational context = 221
Management divisions of labour = 223
Forms of organisation and management divisions of labour = 225
Management divisions of labour and managerial work = 231
10 Conclusion = 239
Bibliography = 243
Index = 267
