| 000 | 00807camuuu200229 a 4500 | |
| 001 | 000000907990 | |
| 005 | 19981223110259.0 | |
| 008 | 891222s1990 nyua b 00110 eng | |
| 010 | ▼a 89077552 | |
| 020 | ▼a 0029279917 | |
| 040 | ▼a DLC ▼c DLC ▼d DLC ▼d 244002 | |
| 049 | 0 | ▼l 452077241 ▼l 452085897 |
| 050 | 0 0 | ▼a HD58.9 ▼b .S36 1990 |
| 082 | 0 0 | ▼a 658.8 ▼2 20 |
| 090 | ▼a 658.8 ▼b S371b | |
| 100 | 1 | ▼a Schonberger, Richard. |
| 245 | 1 0 | ▼a Building a chain of customers : ▼b linking business functions to create the world class company / ▼c Richard J. Schonberger. |
| 260 | ▼a New York : ▼b Free Press ; ▼a London : ▼b Collier Macmillan Publishers, ▼c c1990. | |
| 300 | ▼a ix, 349 p. : ▼b ill. ; ▼c 24 cm. | |
| 504 | ▼a Includes bibliographical references and index. | |
| 650 | 0 | ▼a Organizational effectiveness. |
| 650 | 0 | ▼a Industrial management. |
소장정보
| No. | 소장처 | 청구기호 | 등록번호 | 도서상태 | 반납예정일 | 예약 | 서비스 |
|---|---|---|---|---|---|---|---|
| No. 1 | 소장처 세종학술정보원/사회과학실(4층)/ | 청구기호 658.8 S371b | 등록번호 452085897 | 도서상태 대출가능 | 반납예정일 | 예약 | 서비스 |
컨텐츠정보
목차
CONTENTS Preface = ⅶ 1. The Great Awakening : Earthquakes in the Business Functions = 1 2. Universal Strategy : The Shattering of Strategic Business Thought = 17 3. The "Customer-In" Organization = 34 4. Total Quality : Toward Delighting the Customer = 65 5. Work Force on the Attack = 89 6. The Learning Organization = 122 7. Attack on Nonobvious Wastes = 142 8. Minimal Accounting and Noncost Cost Control = 164 9. Pay, Recognition, Celebration = 189 10. World-Class Product Development = 212 11. Marketing for Total Gain = 237 12. Success Formulas for Volume and Flexibility = 263 13. Elevated Performance Standards = 294 Appendix : Quick (JIT) Response = 318 Notes = 323 Index = 337