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Team leadership and team development are central to the modern manager's ability to "achieve results through other people". Successful team-building requires knowledge and skill, and the aim of this handbook is to provide both. Using a blend of concepts, practical guidance and exercises, the author explains the how and why of team development. Drawing on his experience as a manager and consultant, he describes how groups develop, how trust and openness can be encouraged, and the likely problems to be overcome. Detailed advice on the planning and running of team-building programmes, and a series of activities, which include necessary instructions and support materials are also contained in this guide. It is designed for managers, trainers and consultants.

정보제공 :

CONTENTS

List of illustrations = ⅸ

Foreword = xi

Preface = xiii

Acknowledgements = xv

Introduction = xvii

Part Ⅰ Teams and teambuilding

 Introduction = 3

  1 Teams and team effectiveness = 4

   What is a team? = 4

   How does a group develop? = 6

   How are trust and openness developed? = 14

   What are the main problems encountered by teams? = 21

  2 Teambuilding = 28

   Definitions = 28

   What does teambuilding involve? = 30

   Is a facilitator necessary? = 32

 Summary = 36

Part Ⅱ Designing and running teambuilding programmes

 Introduction = 39

  1 Diagnosis = 42

  2 Design and planning = 45

   Deciding the objectives and broad content = 47

   Mapping out the design = 49

   Exercise selection = 53

   Administration = 56

   Pre - work = 57

  3 Running the session = 60

   The role of the manager and / or facilitator = 60

   How to ensure constructive discussions = 62

   Avoiding the more predictable problems = 66

  4 Follow - up = 83

   Action plans = 83

   Writing up the outcomes = 84

   Follow - up with individuals = 84

Part Ⅲ Teambuilding tools and techniques

 Introduction = 87

 List of exercises = 91

  1 Diagnosis = 93

  2 Getting started = 111

  3 Improving team effectiveness = 121

Index = 183