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Digital convergence is redefining industries, and putting information, knowledge and collaboration at the heart of strategic leadership and management. In the face of such change it is those leaders who can ‘orchestrate’ a complex network of employees, customers and suppliers in a single ongoing learning experience that will succeed. Exploring four learning roles for customers (information acquirer; explorer; performer; inventor) and orchestrators (conductor; architect; auctioneer; promoter), Business Orchestration provides a strategic view of how to harness digital convergence by mobilizing and integrating the resources of other companies to create business value.

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Fred Lachotzki, Nyenrode Business University, Strategy Center

Co-author of Beyond Control: Managing Strategic Alignment Through Corporate Dialogue, published by John Wiley & Sons Ltd April 2005

“Johan Wallin’s analysis provides a unique insight into a new world: a world shaped by digital convergence where capabilities define competitiveness. This disruption of traditional business models means that companies must develop innovative strategies that define new roles and responsibilities for leaders. How? Johan Wallin ties everything together in a remarkable book, which will appeal to all forward thinking business leaders.”

Stephane Garelli, Professor at IMD International Business School in Lausanne, Director of IMD's World Competitiveness Center and of the annual World Competitiveness series of reports since 1987.

Author of ‘Top Class Competitor’ published by John Wiley & Sons Ltd, March 2006

“This book is breaking new grounds and in several ways – through emphasizing the leader's key roles in creating value, as an orchestrator. Key to this is learning – and how the leader can create an effective context for this. Various capabilities that the effective leader would need are provided. The book is hands-on, practical and helpful, particularly to executives who actually are in leadership positions. The insights provided by the author are fundamental – a refreshing book.”

Dr Peter Lorange, President IMD

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Acknowledgments.  
Introduction.
 
Part I: Conditions for Prime Movership.
 
1 Value-Creating Capabilities.
 
2 Focus on Learning.
 
3 Orchestrating Leadership.
 
Part II: Learning Contexts.
 
4 Information Acquisition.
 
5 Problem Solving.
 
6 Co-Experiencing.
 
7 Insight Accumulation.
 
8 Transitional Objects.
 
Part III: Building Capabilities.
 
9 Core Resources.
 
10 Offering Concepts.
 
11 Customer Interactions.
 
12 Value Constellations. Constellations.
 
13 The IOCC Framework.
 
Part IV: The Leader as Orchestrator.
 
14 The Leader as Conductor.
 
15 The Leader as Architect.
 
16 The Leader as Auctioneer.
 
17 The Leader as Promoter.
 
18 Thriving, Aware, and Engaging.
 
Epilogue.
 
The Business Idea.
 
The Business Leader as Statesman.
 
Orchestration and the World of People.
 
Notes.
 
References.
 
Index.

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