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Stakeholder engagement [electronic resource] : the game changer for program management

Stakeholder engagement [electronic resource] : the game changer for program management

자료유형
E-Book(소장)
개인저자
Baugh, Amy.
서명 / 저자사항
Stakeholder engagement [electronic resource] : the game changer for program management / Amy Baugh.
발행사항
Boca Raton, FL :   CRC Press,   c2015.  
형태사항
1 online resource (xvi, 200 p.).
총서사항
Best practices and advances in program management series
ISBN
9781482230680 (electronic bk.) 1482230682 (electronic bk.) 9781482230673 1482230674
요약
This book focuses on how to engage your stakeholders in the right way, and keep them engaged throughout the course of your program. It explains how to drive program success by setting stakeholder expectations and emphasizing strategic program management; describes how to solve common communication issues, including an in-depth discussion on how to approach escalations at the program level, and a guide to facilitating negotiation sessions between conflicting parties; discusses ways to identify key stakeholders, including uncovering the "hidden" organizational chart and tapping into social networks using organizational social network analysis; highlights the strengths and weaknesses of existing project controls; and includes case studies, practical tips, and supporting tools. --
일반주기
Title from e-Book title page.  
내용주기
Part 1. Engaging stakeholders and setting expepectations during program definition -- part 2. Ready, set, execute : driving program benefits delivery through active stakeholder engagement -- part 3. Keeping stakeholders engaged : program closure.
서지주기
Includes bibliographical references.
이용가능한 다른형태자료
Issued also as a book.  
일반주제명
Project management.
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URL
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245 1 0 ▼a Stakeholder engagement ▼h [electronic resource] : ▼b the game changer for program management / ▼c Amy Baugh.
260 ▼a Boca Raton, FL : ▼b CRC Press, ▼c c2015.
300 ▼a 1 online resource (xvi, 200 p.).
490 1 ▼a Best practices and advances in program management series
500 ▼a Title from e-Book title page.
504 ▼a Includes bibliographical references.
505 0 ▼a Part 1. Engaging stakeholders and setting expepectations during program definition -- part 2. Ready, set, execute : driving program benefits delivery through active stakeholder engagement -- part 3. Keeping stakeholders engaged : program closure.
520 ▼a This book focuses on how to engage your stakeholders in the right way, and keep them engaged throughout the course of your program. It explains how to drive program success by setting stakeholder expectations and emphasizing strategic program management; describes how to solve common communication issues, including an in-depth discussion on how to approach escalations at the program level, and a guide to facilitating negotiation sessions between conflicting parties; discusses ways to identify key stakeholders, including uncovering the "hidden" organizational chart and tapping into social networks using organizational social network analysis; highlights the strengths and weaknesses of existing project controls; and includes case studies, practical tips, and supporting tools. -- ▼c Edited summary from book.
530 ▼a Issued also as a book.
538 ▼a Mode of access: World Wide Web.
650 0 ▼a Project management.
830 0 ▼a Best practices and advances in program management series.
856 4 0 ▼u https://oca.korea.ac.kr/link.n2s?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=953665
945 ▼a KLPA
991 ▼a E-Book(소장)

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 중앙도서관/e-Book 컬렉션/ 청구기호 CR 658.404 등록번호 E14007031 도서상태 대출불가(열람가능) 반납예정일 예약 서비스 M

컨텐츠정보

목차

Front Cover -- Contents -- Introduction -- Chapter 1: Stakeholder Alignment : Goals and Objectives -- Chapter 2: Making Governance Work for You -- Chapter 3: Identifying Stakeholders : The “Hidden” Organization Chart -- Chapter 4: It Is a Matter of Trust : Building Strong Business Relationships with Key Stakeholders -- Chapter 5: Leveraging Stakeholders to Prepare Your Organization for Change -- Chapter 6: Enhancing Stakeholder Engagement through Effective Communication -- Chapter 7: Demystifying Metrics : Measuring What Matters Most -- Chapter 8: Making Meetings Count : Driving Stakeholder Engagement through Disciplined Meeting Management -- Chapter 9: Where the Real Work Gets Done : Issue Resolution through Informal Governance -- Chapter 10: Office Politics : From Surviving to Thriving -- Chapter 11: Making a Strong Finish : Stakeholder Engagement through Program Closure -- Chapter 12: Post-Launch : Every End Is a New Beginning -- References -- Appendix A: Case Study and Study Questions -- Appendix B: Glossary -- Appendix C: Acronym List -- Back Cover -- .

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